Privacy Policy
Privacy Policy
Privacy Policy for FirstBrix
Last Updated: September 22, 2025
Welcome to FirstBrix ("we," "us," or "our"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website https://firstbrix.com and our services (collectively, the "Service").
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
1. Information We Collect
We collect information that you provide directly to us, information collected automatically, and information from third parties.
A. Information You Provide to Us
The personal information we collect depends on your role (Homeowner or Contractor).
For Homeowners (Customers): When you register a project or request our services, we may collect:
Personal Identifiers: Name, email address, phone number.
Project Details: Property address, city, project type (e.g., new construction, interior design), budget, and project requirements.
For Contractors (Partners): When you register to be a partner on our platform, we may collect:
Business Information: Business name, contact person's name, address, phone number, email address.
Professional Details: Services offered, years of experience, portfolio of past work, and other verification documents.
B. Information We Collect Automatically
When you use our Service, we may automatically collect certain information, including:
Log and Usage Data: IP address, browser type, operating system, pages viewed, and the dates/times of your visits.
Cookies and Tracking Technologies: We use cookies to help customize the Service and improve your experience.
2. How We Use Your Information
We use the information we collect for various purposes, including to:
Provide, operate, and maintain our Service.
Facilitate the primary function of our platform: matching Homeowners with suitable Contractors.
Create and manage your account.
Communicate with you, including sending you service-related emails and responding to your support requests.
Verify the identity and credentials of our Contractor partners.
Improve our website and services.
Comply with legal obligations under applicable Indian law.
3. How We Share Your Information
We may share your information in the following situations:
Between Homeowners and Contractors: The core of our Service is connecting people. When a potential project match is made, we will share necessary information between the parties.
We will provide the Homeowner's project details and contact information to the matched Contractor(s).
We will provide the Contractor's business profile and contact information to the Homeowner.
With Service Providers: We may share your information with third-party vendors that perform services for us, such as website hosting and data analytics.
For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
4. Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable.
5. Your Data Protection Rights
Under applicable Indian data protection laws, you may have certain rights, including the right to access, correct, or delete your personal data. To exercise these rights, please contact us using the contact information below.
6. Children's Privacy
Our Service is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
8. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
FirstBrix
Email: hello@firstbrix.com